MPS File Specification Layout - OPS_SERVICE.CSV

Service information can be imported into Intuitive for MPS via a raw CVS data file.

Link: See how to import this file via the Intuitive ETL Service

CSV File Specification: OPS_SERVICE.CSV

Column Name Type Size Description
Equipment_No Text 255 Unique Equipment Number. Joins to OPS_MIF.Equipment_No. Mandatory Primary Key.
Notification_No Text 255 Notification Number. Mandatory Field.
Notification_Date DateTime   Date of Notification DD/MM/YYYY HH:MM:SS
Notification_Time Text 8 Time of Notification HH:MM:SS
Reporting_Month Date   First day of the reporting month. Format 01/MM/YYYY (UK) or MM/01/YYYY (US). Used to derive the reporting period. Mandatory Primary Key.
Sv_Address_Line_1 Text 255 Serviced Equipment Address Line 1
Sv_Address_Line_2 Text 255 Serviced Equipment Address Line 1
Sv_Address_City Text 255 Serviced Equipment City
Sv_Postcode Text 128 Serviced Equipment Post Code
Problem Text 2048 Free text description of the problem
First_Time_Fix Integer Bool 1=Yes 0=No. Used in First Time Fix %
Return_to_Fit Integer Bool 1=Yes 0=No. Used in Return To Fit %
Working_Days Integer   Number of working days in the month. Used in Uptime % calculation
Total_Downtime_Mins Integer   Total downtime in minutes. Used in Uptime% calculation.
Response_Mins Integer   Total Response time in minutes. Used in response mins average calculation.
Response_Mins_Cat Text 255 Free Text. Used to categorise response times for reporting i.e. "120-240 Mins"
Restore_Mins Integer   Total Response time in minutes. Used in restore mins average calculation.
Restore_Time_Cat Text 255 Free Text. Used to categorise restore times for reporting i.e. "120-240 Mins"
Call_Out_Type Text 255 Free Text i.e. "Engineer Fix", "Telephone Fix", "Pre-Planned Visit". Mandatory Key Field linked to OPS_LOOKUP.LOOKUP_DESC

Other file specifications:

OPS_MIF.CSV (Volumes)

OPS_LOOKUP.CSV (Call Type Definitions)